Lusaka, 23 February 2025 – ZESCO Limited has announced a precautionary electricity disconnection in parts of Lusaka affected by heavy rains and flooding. The power utility company stated that the move is necessary to prevent electrical hazards such as electrocution, short circuits, and infrastructure damage.
According to a notice issued by ZESCO’s Corporate Affairs Department, the affected areas include parts of Kanyama and Makeni, where flooding has raised safety concerns. The company reassured residents that power will only be restored when it is safe to do so.
Safety Measures for Residents
ZESCO has advised customers in the affected areas to take precautionary measures, including:
- Switching off the main switch (circuit breaker) if safe to do so.
- Moving to higher ground if homes or businesses are affected by flooding.
- Avoiding contact with electrical appliances or outlets where water is present.
- Steering clear of fallen power lines and reporting any exposed wires immediately.
- Seeking inspection from a qualified electrician before restoring power to their premises.
- Checking appliances for water damage before using them once electricity is restored.
ZESCO’s Assurance & Emergency Contacts
ZESCO has assured the public that its technicians are closely monitoring the situation and will provide updates as necessary.
Residents are urged to report fallen power lines immediately through the following contact channels:
📞 Call Centre: 0211363636
📱 WhatsApp: 0762626977
The company has emphasised that safety remains a top priority and has urged the public to treat all power lines as live, as electricity could be restored at any time.
This precautionary measure comes amid ongoing heavy rains in Lusaka, which have resulted in severe flooding in various parts of the city. Residents are advised to remain vigilant and adhere to the provided safety guidelines to prevent any electrical accidents.
For further updates, customers are encouraged to stay tuned to official ZESCO communication channels.
